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The Technorati 100 only contains 1 consumer blog, but I thought the category was still worth tracking separately.
Shoppers Bite Back
#25 on the Technorati 100 *
We're biased towards the consumer. We favor bad company stories over happy customer tales. We're not anti-capitalist; we're anti-stupid-capitalist. Our premise is that good customer service isn't a goal in and of itself, it actually makes and saves more money in the long run.
Which blogs should we add when we expand this list?
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