Moderating comments at high-traffic sites

Link to Moderating comments at high-traffic sites

In a long piece on audience participation at mainstream media sites, Mark Glaser of MediaShift asks:

How do you harness the audience’s knowledge and participation without the forums devolving into a messy online brawl that requires time-intensive moderation?

High-traffic blogs face the same question. Here are several links to earlier parts of the cross-blog conversation:

Several of the posts have lots of good comments.

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